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Exchange and Returns

For customers within Australia, we have a 14-day return-exchange policy, which means you have 14 days after receiving your item to return any item to us.

For customers outside Australia we have a 21-day return-exchange policy, which allows for the added time for international postage.

Cost of shipping the returned/ exchange item is the responsibility of the buyer. 

In the event of an exchange we will bear the cost of shipping back the revised item through standard delivery.

No exchange or refund permitted on promotional giveaway gift cards.

Please see our Full Exchange and Return Policy  for further details.